Take a minute to look around you. Take note of all the technology in use today. You have in your hand, one of the most powerful mobile devices known to man. It is used t communicate, capture data, interact with various workflows from your business, and even allows you to create content for business or personal use. Not only is this device amazing, but almost everything we buy today, has some embedded technology tied to the internet for various reasons.
We have smart houses, smart appliances, smart vehicles, smart processes, and it is all interlaced with what we hope are smart humans. Then again, there are times when we look around and find the dependence on technology may be changing the capabilities of the smart human. Cash registers that no longer use numbers, but instead pictures of the products to record the sale. We use voice recognition to dictate what we want to say rather than type, hand print, or forgive me, write in cursive.
This time we live in is fascinating – for me even more so as I am a techie who loves new gadgets – yet the question that crosses my mind is this, what it for some reason, all of this technology stopped? The reason doesn’t matter, just the fact that the technology stopped. Could your business function? Could you still operate and transact business and how would you do it? Do you have a back-up plan to carry you through until technology returned? Or would your organization come to a grinding halt with no way to move forward? Would we as a population become modern-day cave people trying to figure out how to survive?
In my View
The potential for something like this to happen, though slim, still remains. It is important to have accessible documentation at the ready. Call it a disaster preparedness plan, that if for some reason you find yourself without technology, you would have an alternative set of processes in place allowing you to service your customers, and keep your business moving – even if at a snail’s pace – until normal operations are restored. What is your disaster preparedness plan? If you have one, review and refine it annually. If you don’t have one, maybe it is time you do.
Bob Larrivee is a recognized expert in the application of advanced technologies and process improvement to solve business problems and enhance business operations. In his career, Bob has led many projects and authored hundreds of eBooks, Industry Reports, Blogs, Articles, and Infographics. In addition, he has served as host and guest Subject Matter Expert on a wide variety of Webinars, Podcasts, Virtual Events, and lectured at in-person seminars and conferences around the globe.